Home Loan Advisor
Company: Vystar Credit Union
Location: Palm Coast
Posted on: October 3, 2024
Job Description:
At VyStar, we offer competitive pay, an excellent benefit
package that includes a 401(k) Plan, an extensive paid technical
and on-the-job training program, and tuition
reimbursement--available to all full and part time employees. Part
time positions start at a minimum of 30 hours per week.We encourage
you to become a part of VyStar Credit Union's family of
employees.Home Loan AdvisorACCOUNTABILITY STATEMENT The incumbent
is responsible for originating residential first mortgage and
equity loans and participates in related business development
activities. The incumbent ensures that members receive quality
mortgage loan origination servicing in accordance with VyStar
mortgage lending policies, practices and procedures. The incumbent
counsels members and acquires the information needed to evaluate
credit applications.ESSENTIAL JOB FUNCTIONS
- Travels to assigned branch location to originate residential
mortgage loans in VyStar branch and Call Center locations and
assists the solicitation of residential first mortgages and equity
loans in conjunction with Marketing initiatives. Provide quality
service to members and potential members seeking residential
mortgage loans.
- Interview applicants to counsel individual borrowers to ensure
that they acquire a loan product appropriate to their individuals'
needs and circumstances. Clearly explain loan options to the
applicant as well as counsels individual in the home financing
process. Acquire and analyze pertinent financial and credit data.
Enters data into the point of sale origination software to complete
the loan application. Runs DU and analyzes DU Finding and Credit
report. Discusses application with member, counsels and answers
member questions concerning mortgage loan programs. Requests any
additional information required to complete the loan application
package prior to submission for processing. Sets proper
expectations with the member regarding loan process including but
not limited to: Initial Disclosures, intent to proceed, interest
rate lock policy, appraisal, loan processing time lines, additional
documentation requesting, loan closing. Directs nonmembers to
branch staff to establish membership.
- Maintain communication with all support staff regarding
progress of each mortgage loan file and communicate status and
information to member.
- After performing pre-approval counseling by reviewing credit
and Direct Underwriter findings assigns viable purchase money
transactions, Jumbo loans and 80/10/10 requests to their MLO
assigned partner as well as other complicated mortgage transaction
as needed.
- Regularly attends various branch sponsorships to cultivate new
mortgages.
- Regularly attends branch sales meetings. Prepares content for
branch sales meetings periodically as a Subject Matter Expert.
- Attends and helps coordinate branch seminars relating to first
time home buyers, seller seminars or buyer's seminars.
- Acts as main point of contact for information and guidance
within the branch and or Call Center setting for members in
connection with refinance transactions . Documents communication
with the member and/or other interested parties in the loan
transaction in the mortgage origination software application.
- Assists the assigned mortgage loan processor and closer to
obtain documentation to ensure a smooth mortgage loan process.
Proactively communicates status of loan throughout the loan process
to members and other parties to the transaction
- Makes a concerted effort to attend the mortgage loan closing
with the member.
- Reviews monthly production reports with the Mortgage Loan
Officer Manager to ensure goals are being met.
- Must be able to generate enthusiasm for all VyStar's products
and services through the cross-selling process. Cross sells other
credit union services.
- Supports VyStar's mission to become the primary financial
institution of our members by providing service in an expeditious
and courteous manner.
- Understands that educating our members and informing them of
the products and services we have to offer is the highest level of
service we can provide and the key to accomplishing our mission and
goals.
- Strives to meet individual goals by identifying opportunities
to cross sell VyStar products and services and make referrals to
branch Member Relationship Specialists and other VyStar business
partners, i.e. Investment Services, Business Services, etc.
- Incumbent is expected to demonstrate each of the following
VyStar Excellence behaviors and to provide support and feedback to
employees assigned to the processing unit to consistently practice
and demonstrate VyStar Excellence behaviors in performing the
duties and responsibilities of their position. Expected VyStar
behaviors are defined as:
- Focus- Focus your full attention by carefully listening toand
observing your client or member.
- Connect- Consistently be friendly and approachable. Demonstrate
you care.
- Understand- Listen empathetically and ask questions.
(70%/30%).
- Counsel - Recommend solutions based on your client's or
member's needs and objectives.
- Advance - Ensure that member's expectations are exceeded.
Verify follow-up action.
- Consistently demonstrates VyStar Excellence with providing
service to the membership, credit union employees, and third party
vendors.
- Consistently adheres to VyStar core values and Code of Ethics
and acts in accordance with corporate defined values and ethics.
- Responsible for understanding mortgage department goals as well
as Credit Union goals and pro-actively works toward attainment of
those goals.
- Identify and make recommendations to department Mortgage
Origination Management regarding process improvements, quality
service and increased efficiencies within the department.
- Performs other duties as assigned.JOB KNOWLEDGE, SKILLS &
ABILITIESThe incumbent should have a minimum of two years prior
experience in the mortgage, consumer lending or commercial banking
industry preferably. Must pass National NMLS training and obtain
NMLS # as well as maintain annual education requirements. Must have
and maintain a valid driver's license. Must be self-disciplined and
goal oriented worker with a demonstrated ability to work
independently. Superior communication skills are required.Equipment
to be used in the daily performance of job duties include mortgage
payment calculator, PC, and copy machine is required. Must be able
to work independently on a very professional level. Familiarity
with conventional, VA, FHA, and equity loan financing as well as
the knowledge of all regulations governing mortgage lending is
preferred.Assuming the above prior experience, an incumbent
selected for this position should be fully functional and producing
consistently in this position within six months.EDUCATIONThe
minimum formal education required is a two-year college degree.
Work experience may be substituted at a rate of 2:1. The employee
must meet and maintain all the requirements as a registered
mortgage loan originator employed by a Federally regulated
Institution with the Nationwide Mortgage Licensing System and
Registry (NMLS). The employee must comply with all provisions of
the Act as defined in the Secure and Fair Enforcement of Mortgage
Licensing Act of 2008 (S.A.F.E. Act) and credit union S.A.F.E. Act
Procedures.The successful candidate for this job must have
excellent communication skills including presentation skills and
should have the ability to interface effectively with members, and
potential clients to ensure smooth work flow and provide efficient
service to members while staying abreast of changing policies and
procedures. Continuing education via local conferences and
workshops and membership in affiliated mortgage banking
associations should be established as time and resources allow for
updates on federal regulations and secondary market
requirements.DISCLAIMERS AND WORK ENVIRONMENTThe work environment
characteristics described here are representative of those that an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Nothing in this position description is an implied contract for
employment. The functions are not all encompassing and are subject
to change at any time by management.As required or requested, may
exert up to 20 pounds of force occasionally and/or negligible
amount of force constantly to lift, carry, push, pull, or otherwise
move objects.VyStar Credit Union is not seeking outside assistance
or accepting unsolicited resumes from staffing agencies or search
firms for employment or contractor opportunities. Any resumes
submitted by an outside vendor to any employee at VyStar via
e-mail, internet, or directly to hiring managers without a valid
written search agreement with the Talent Acquisition / HR
department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result
of the referral, or through other means.Thank you for your inquiry
regarding our current job opening. Your resume will be carefully
reviewed against the position requirements. Should your experience
and skills match, you will be contacted by one of our Human
Resources department staff members.Thank you again for your
interest in this position!VyStar Credit Union Human Resources
Keywords: Vystar Credit Union, Kissimmee , Home Loan Advisor, Other , Palm Coast, Florida
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