Customer Service Team Manager
Company: VirtualVocations
Location: Kissimmee
Posted on: February 14, 2025
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Job Description:
A company is looking for a Customer Service Team Manager I.
Key Responsibilities
Manage the customer service team, ensuring performance goals are
met
Provide coaching and mentorship to team members while overseeing
customer interactions
Collaborate with senior management to improve business practices
and the customer experience
Required Qualifications
Bachelor's degree required
3+ years of customer service experience preferred
4+ years of people management and coaching experience
Experience in call center operations
Proficiency in Microsoft Word, Excel, and Outlook
Keywords: VirtualVocations, Kissimmee , Customer Service Team Manager, Executive , Kissimmee, Florida
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