VP, BRANCH MANAGER - BUSINESS DEVELOPMENT - ST. PETERSBURG

Company: DFCU Financial
Location: Saint Petersburg
Posted on: October 26, 2024

Job Description:

Join the DFCU Financial team today, and discover the benefits, rewards and development opportunities from one of the largest and best managed credit unions in the country.
The Opportunity: Our St. Petersburg branch is seeking a VP Branch Manager - Business Development that will lead their branch operations including member service, sales, operational management, and community engagement. The Branch Manager is responsible for overseeing day-to-day branch activities, driving performance, fostering business growth, and enhancing our presence in the community through active participation in networking events and business development initiatives. What You'll Do: Branch Leadership and Management

• Oversee day-to-day operations of the branch to ensure efficient and effective service delivery.
• Lead, coach, and develop branch staff to achieve performance goals and maintain high standards of member service.
• Monitor and manage branch performance metrics, including sales targets, member satisfaction, and operational efficiency.
• Ensure compliance with all regulatory requirements, policies, and procedures.
  Member Service Excellence
  • Foster a member-centric culture by ensuring all staff provide exceptional service and personalized financial solutions.
  • Assist members with their personal and business banking needs.
  • Resolve complex member issues and complaints promptly and effectively.
  • Regularly review and enhance service processes to improve member experience and satisfaction.
    Sales and Business Development
    • Drive branch sales initiatives to meet and exceed sales targets for products and services.
    • Identify opportunities for cross-selling and upselling to enhance member relationships and financial well-being.
    • Develop and implement strategies to attract new members and deepen relationships with existing members.
    • Periodically attend joint calls with lines of business partners and prospective members/members.
      Community Engagement and Networking
      • Represent DFCU Financial at community and networking events to build and strengthen community relationships.
      • Actively participate in local business groups, chambers of commerce, and other relevant organizations.
      • Promote DFCU Financial's brand and services within the community to attract new business and household accounts.
        Operational Excellence
        • Ensure operational processes are followed accurately and efficiently to minimize risk and enhance service quality.
        • Conduct regular audits and reviews to ensure compliance with internal and external standards.
        • Implement best practices for cash management, security, and fraud prevention.
          What You'll Need:
          • Bachelor's degree in business, Finance, or a related field preferred.
          • Minimum of 5 years of experience in financial services, with at least 2 years in a management role.
          • Strong leadership and team-building skills with a track record of driving performance.
          • Excellent communication, interpersonal, and problem-solving abilities.
          • Proven ability to develop new business and build and maintain relationships within the community.
          • Results driven and proactive with the ability to thrive in a fast paced, dynamic environment.
          • Consistent positive, cooperative, self-motivated, courteous and professional attitude.
          • Knowledge of credit union products, services, and regulatory requirements.
          • Proficiency in financial software and Microsoft Office Suite.
            What We Offer:
            • Annual bonus program
            • Paid lunch time
            • Employee referral payouts for recruiting your friends and family
            • Paid time off
            • Paid holidays (-10 per year)
            • 401k plan match, dollar for dollar up to 4%
            • 401k additional employer contribution after one year at 5%
            • Tuition reimbursement / Education assistance
            • Medical, dental and vision insurance effective date of hire
            • Health savings account (HSA)
            • Flexible spending accounts for medical and dependent care expenses
            • Wellness initiatives and reimbursements
            • Pre-paid legal services plan
            • Identity protection plan
            • Accident supplemental plan
            • Short- & long-term disability plans paid for by company
            • Company provided basic life insurance of $50,000 plus supplemental for employee, spouse, and child
            • Pet Insurance
            • Free financial planning assistance
            • Numerous fun employee events throughout the year
            • Volunteer and community engagement opportunities
            • Discounts with local and national companies through DFCU Perks
            • Service / anniversary awards
            • Employee discounts for company logo wear
            • Recognition and awards for outstanding team and individual performance (branch and member service center employees)
            • Ongoing training opportunities
            • Leadership development program
            • Flexible scheduling for students
              Equal Opportunity Employer / Disabled / Veterans

Keywords: DFCU Financial, Kissimmee , VP, BRANCH MANAGER - BUSINESS DEVELOPMENT - ST. PETERSBURG, Executive , Saint Petersburg, Florida